Bibliographic citations use a hanging indent. Here are the instructions to format hanging indents in Microsoft Word and Google Docs.
Hanging Indents in Microsoft Word
Step 1: Highlight the citation you wish to format.

Step 2: Right click and select paragraph options

Step 3: Locate the Special option and select Hanging. Hit okay to save the settings.

For more information, please see Microsoft's FAQ website.
Hanging Indents in Google Docs
Step 1: Highlight the citation format you wish to format.

Step 2: Click Format in the top left menu, select Align & indent, and choose Indentation Options.

Step 3: In the Special indent section, click the down caret (⋁) and select Hanging. Click Apply.
